Elevated Application Errors

Incident Report for Core Practice

Resolved

Performance should be restored to normal service.
Posted Aug 21, 2021 - 14:55 AEST

Monitoring

This issue have been resolved, users should be able to login using two-step authentication and SMS should be working as expected. We will continue to monitor.
Posted Aug 21, 2021 - 09:34 AEST

Investigating

We're experiencing an elevated level of application errors When trying to login using two-step authentication or sending SMS. We are currently looking into the issue with SMS provider.
Posted Aug 21, 2021 - 08:49 AEST
This incident affected: Core Practice Application.