All Systems Operational

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Welcome to Core Practice Status, home for real-time and historical data on system performance.

Uptime over the past 90 days. View historical uptime.
Core Practice Application ? Operational
90 days ago
99.99 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
Email Components ? Operational
90 days ago
100.0 % uptime
Today
SMS Components ? Operational
90 days ago
100.0 % uptime
Today
SMS CARRIER NETWORK - APAC Operational
90 days ago
100.0 % uptime
Today
DNS & Gateway Sydney - SYD Operational
Support Inbound calls ? Operational
Core Practice Sandbox Application Operational
90 days ago
100.0 % uptime
Today
Core Practice API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jan 16, 2025

No incidents reported today.

Jan 15, 2025

No incidents reported.

Jan 14, 2025
Degraded performance Core Practice Application
Resolved - This incident has been resolved. We sincerely apologize for the impact to affected customers.

Investigations have assessed the best ways to improve architectural resiliency and mitigate the issues that contributed to this incident and its widespread impact.
Jan 14, 09:19 AEDT
Identified - A manual fix has been successfully implemented and system performance is now returning to normal levels.

We apologise for any inconvenience caused during this period of degraded performance. Our team will continue to monitor the system closely while we investigate the root cause.
Jan 14, 09:17 AEDT
Investigating - We are investigating reports users are experiencing degraded performance, you may experience slow response times when accessing Core Practice.

We apologise for the delays and will provide an update in 15 minutes.
Jan 14, 09:01 AEDT
Jan 13, 2025

No incidents reported.

Jan 12, 2025

No incidents reported.

Jan 11, 2025
Christmas Support Notice
Completed - The scheduled maintenance has been completed.
Jan 11, 10:45 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 23, 10:45 AEDT
Scheduled - Dear Valued Customers,

Our Customer Support will be closed during the public holidays. However, a reduced team will be available to assist you from December 23rd to January 10th.

Thank you for your understanding, and we wish you a joyous holiday season!
Dec 23, 10:44 AEDT
Jan 10, 2025

No incidents reported.

Jan 9, 2025

No incidents reported.

Jan 8, 2025

No incidents reported.

Jan 7, 2025

No incidents reported.

Jan 6, 2025

No incidents reported.

Jan 5, 2025

No incidents reported.

Jan 4, 2025

No incidents reported.

Jan 3, 2025

No incidents reported.

Jan 2, 2025

No incidents reported.

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