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Welcome to Core Practice Status, home for real-time and historical data on system performance.

Uptime over the past 90 days. View historical uptime.
Core Practice Application Operational
90 days ago
99.91 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Email Components Operational
90 days ago
100.0 % uptime
Today
SMS Components Operational
90 days ago
100.0 % uptime
Today
SMS CARRIER NETWORK - APAC Operational
90 days ago
100.0 % uptime
Today
DNS & Gateway Sydney - SYD Operational
Support Inbound calls Operational
Bookings Website Operational
90 days ago
100.0 % uptime
Today
Core Practice Sandbox Application Operational
90 days ago
100.0 % uptime
Today
Core Practice API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Feb 18, 2026

No incidents reported today.

Feb 17, 2026

No incidents reported.

Feb 16, 2026

No incidents reported.

Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026

No incidents reported.

Feb 12, 2026

No incidents reported.

Feb 11, 2026

No incidents reported.

Feb 10, 2026

No incidents reported.

Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026
Inbound SMS Delivery Issues
Resolved - Twilio has confirmed the issue impacting inbound SMS messages for a subset of Australian phone numbers has been resolved. We are no longer seeing delivery issues and inbound SMS messages are functioning as expected.

Outbound SMS messages were not impacted during this incident.

We will continue to monitor, but no further action is required at this time.
Feb 6, 09:46 AEDT
Monitoring - Twilio has advised they are seeing recovery for the issue impacting inbound SMS messages for a subset of Australian phone numbers. Inbound SMS replies may now be successfully received, however some delays may still occur while full recovery is confirmed.

Outbound SMS messages continue to send as expected.

We will continue to monitor the situation closely and will provide another update within 2 hours, or sooner if more information becomes available.
Feb 5, 15:49 AEDT
Update - Twilio has confirmed they have identified the cause of the issue impacting inbound SMS messages for a subset of Australian phone numbers and are continuing to deploy a fix.

Inbound SMS replies may still be delayed or not received for some numbers at this time. Outbound SMS messages continue to send as expected.

Twilio expects to provide another update within 24 hours, or sooner if additional information becomes available. We will continue to monitor the situation closely and share further updates as they are provided.
Feb 5, 09:43 AEDT
Identified - Identified
We are aware of an issue impacting inbound SMS messages for a subset of Australian phone numbers.
Core Practice uses Twilio as our SMS delivery provider. Twilio has confirmed an incident on their platform where some inbound SMS messages are not being received. Their engineering team has identified the cause and is actively working on deploying a fix.

Impact
  • Inbound SMS replies may be delayed or not received for some Australian numbers.

    • We are monitoring the situation closely and will provide further updates as more information becomes available from Twilio.
    Feb 4, 16:06 AEDT
    Feb 5, 2026
    Feb 4, 2026
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